Frequently Asked Question

Yahoo Setup
Last Updated a year ago

Tristan Assist access will access your email at Yahoo securely via the IMAP protocol. In order for this to work you will need to make a change at Yahoo to allow this type of connection. Please follow the steps below to allow this.

  1. Sign in to Yahoo Mail.
  2. Go to your "Account security" settings.
  3. Turn on Allow apps that use less secure sign in. (marked below in red)
  4. Logon to Tristan Assist and edit your mail settings.
  5. Enter your password and update your profile and the system will try again to validate the information.

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If you have any question or problem you can email techsupport@tristanassist.com at any time.

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